.Five9 (FIVN) has actually been awarded the 2024 Aragon Research Innovation Honor for AI Connect with Centers as well as named an Innovator in two Aragon Study Planet reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. The business was acknowledged as one of the most strategic merchant in the AI Agent Operating systems report.At the center of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Human being Representatives work together to provide hyper-personalized client adventures. The business just recently offered brand-new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use of modern technology in market progression as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise named a Forerunner in The Aragon Research Study World for AI Agent Operating Systems in the ICC, 2025 as well as Aragon Investigation World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been actually named a champion of the 2024 Aragon Research Technology Award for AI Get In Touch With Centers. Also, Five9 has actually been actually called a Leader in two Aragon Research Planet reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This acknowledgment from Aragon Study highlights Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 report openings Five9 as the best
tactical merchant measured in
the file, realizing Five9 s critical sight for AI-driven innovation in CX. At the center of this particular innovation is actually Five9’s vision for The brand new CX where AI Professionals as well as AI-empowered Human Representatives team up to supply hyper-personalized, simple and easy consumer expertises. By empowering companies to deliver transformative consumer interactions while decreasing costs and improving performance, Five9 is actually setting brand-new criteria for AI-powered services in the call center industry.
AI is actually foundational for creating remarkable client experiences, and also our experts are actually recognized to become pinpointed through AragonResearch as innovative for our efforts to push the smart get in touch with center forward, pointed out Jonathan Rosenberg, Principal Innovation Police Officer and Head of Artificial Intelligence, Five9. Our concentration has been actually, and also will remain to be, aiding organizations provide those knowledge along with simple tools as well as abilities. With each brand new advancement, our team take a progression for each Five9 and also for the industry as a whole.
The Aragon Research Advancement award identifies service providers leveraging lofty use of innovation to certainly not just conform as markets transform, however to proactively interrupt and also update how their markets will definitely evolve. Five9 was formally shown with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards event.Five9’s devotion to technology, especially its eyesight for mixturing AI Representatives as well as AI-empowered Human Professionals, is setting a brand new requirement for how companies can easily deliver hyper-personalized and also seamless client expertises, pointed out Jim Lundy, Owner, Chief Executive Officer and also Lead Expert, Aragon Research. This honor and also file id improves Five9’s devotion to providing AI technologies for CX.
Previously this year, the business introduced new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that change the means business approach CX, steering better outcomes for both customers and representatives. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, provides a complete room of solutions to electrical power AI-elevated consumer knowledge that provide much better service results and also Take Delight to CX.
Our consolidated cloud-native offering permits hyper-personalized consumer expertises and also more equipped employees, creating every customer interaction much more hooked up, simple, and personal. Relied on through 2,500 +consumers and also 1,400+ partners worldwide, Five9 unites the power of AI, our platform, and also our individuals to drive AI-elevated CX.To read more, check out www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Rights Reserved.
The id of an Aragon Investigation honor winner is actually certainly not an endorsement by Aragon Study of any supplier, item, or even company. Viewpoint resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards performed Five9( FIVN) win in 2024 from Aragon Research? Five9 won the 2024 Aragon Research Study Advancement Award for AI Contact Centers and was actually called an Innovator in pair of Aragon Analysis World documents: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand new AI items did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives to transform customer adventure monitoring.How does Five9’s( FIVN )BRAND NEW CX sight influence customer care? Five9’s brand-new CX eyesight integrates artificial intelligence Agents with AI-empowered Human Representatives to provide hyper-personalized, straightforward clientexperiences while lowering expenses and boosting productivity.
What was actually Five9’s( FIVN) important opening in the Aragon Study World 2025 document? Five9was placed as the most calculated vendor in the AI Agent Operating Systems in the ICC, 2025 record, identifying their calculated vision for AI-driven technology in CX. When carried out Five9( FIVN) receive the AragonStudy Advancement
Honor
?
Five9 was actually formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.